Site Map

Terms & Conditions

Big Smoke Taphouse & Kitchen
Phone: +44 208 759 9998
Email: hello@lhr-bigsmoke.co.uk


IMPORTANT LEGAL NOTICE

ATTENTION: This legal notice applies to the entire contents of the Website under the domain name www.bigsmoke-taphousekitchen.co.uk (Website) and to any correspondence by e-mail between us and you. Please read these terms carefully before using the Website. If you do not accept these terms, do not use the Website. This notice is issued by Big Smoke Brew Co. Ltd. (Company).

INTRODUCTION

1.1 You may access many areas of the Website without registering your details with us.

1.2 By accessing any part of the Website, you shall be deemed to have accepted these terms in full. If you do not accept these terms in full, you must leave the Website immediately.

1.3 The Company may revise these terms at any time by updating this posting. You should check the Website from time to time to review the then current terms, because they are binding on you. Certain provisions of these terms may be superseded by expressly designated legal notices or terms located on particular pages at the Website.


LICENCE

2.1 You are permitted to print and download extracts from the Website for your own use on the following basis:

2.1.1 no documents or related graphics on the Website are modified in any way;

2.1.2 no graphics on the Website are used separately from the corresponding text; and

2.1.3 the Company’s copyright and trade mark notices and this permission notice appear in all copies.

2.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on the Website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of these terms, any use of extracts from the Website other than in accordance with clause 2.1 for any purpose is prohibited. If you breach any of these terms, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.

2.3 Subject to clause 2.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company’s prior written permission.

2.4 Any rights not expressly granted in these terms are reserved.

SERVICE ACCESS

3.1 While the Company endeavours to ensure that the Website is normally available 24 hours a day, the Company shall not be liable if for any reason the Website is unavailable at any time or for any period.

3.2 Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company’s control.

VISITOR MATERIAL AND CONDUCT

4.1 Other than personally identifiable information, which is covered under our Privacy Policy, any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. The Company shall have no obligations with respect to such material. The Company and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

4.2 You are prohibited from posting or transmitting to or from the Website any material:

4.2.1 that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

4.2.2 for which you have not obtained all necessary licences and/or approvals; or

4.2.3 which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law or infringe the rights of any third party; or

4.2.4 which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

4.3 You may not misuse the Website (including, without limitation, by hacking).

4.4 The Company may fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of clause 4.2 or clause 4.3.


LINKS TO OTHER WEBSITES

Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. The Company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

LIABILITY

6.1 The Company, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of the Company’s group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.

6.2 Nothing in these terms shall exclude or limit the Company’s liability for:

6.2.1 death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or

6.2.2 fraud; or

6.2.3 misrepresentation as to a fundamental matter; or

6.2.4 any liability which cannot be excluded or limited under applicable law.

6.3 If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

SHARING OF DATA

Big Smoke Pub Co. Ltd. will not trade, sell or share your personal identifiable information for use by any third parties unless we have informed you, been authorised by you or are required by law to do so. The term ‘third parties’ does not include any subsidiaries or affiliates of Big Smoke Pub Co. Ltd. Big Smoke Pub Co. Ltd. may choose from time to time to send you information from other resources owned or operated by Big Smoke Group. Big Smoke Pub Co. Ltd. will provide you with the ability to remove yourself from any such circulation.

GOVERNING LAW AND JURISDICTION

These terms shall be governed by and construed in accordance with English law. Disputes arising in connection these terms shall be subject to the non exclusive jurisdiction of the English courts.

ACCESSIBILITY

Big Smoke Pub Co. Ltd. is committed to making the content of this site accessible to the widest audience, regardless of technological or physiological impairments.

We will strive to create the best possible user experience.

The site shall provide consistent access to whatever content the user needs.

Where possible the site will degrade visually to accommodate a greater demographic.


Job Applicant Privacy Notice

Job Applicant Privacy Notice

Data controller: International House, 36-38 Cornhill, London, EC3V 3NG

Person responsible for data protection compliance: Derek Parlour, Finance Director, Airport Retail Enterprises (UK) Ltd, dpl@airportretail.co.uk

As part of our recruitment processes, Airport Retail Enterprises (UK) Ltd (“we”, “us”, “our”) collects, stores and processes personal data relating to job applicants and prospective candidates (“you”, “your”). We are committed to protecting your privacy and personal data, and being transparent about how and what we collect, where this data is stored and how we process that data. The following notice details all of the above, setting out our obligations under both the General Data Protection Regulations 2016/679 (“GDPR”) and the Data Protection Act 2018 (“DPA”).

What information does Airport Retail Enterprises (UK) Ltd collect?

We collect a range of information about you. This includes:

  • basic personal details including but not limited to, your name, address, and contact details, including email address, telephone number and preferred method of contact;

  • documents you provide throughout the application process including but not limited to, CVs, covering letters and assessment outputs. These documents may contain academic qualifications/history, professional training/certifications, skills, experience, and employment history;

  • application details including but not limited to, the source of your application, the date and time of your application, the role(s) you have applied for, information about your current level of remuneration, including benefit entitlements, your renumeration expectations and equal opportunity statements;

  • records or electronic communications, including but not limited to, the contents and attachments of emails;

  • whether or not you have a disability for which we need to make reasonable adjustments during the recruitment process; 

  • availability and work eligibility details including but not limited to your notice period, preferred start date, current and/or future work eligibility status, visa type, and visa expiry date. 

Other information we collect/generate about you

  • Publicly available data including but not limited to your professional social networks (primarily LinkedIn, but also Facebook and similar networks);

  • Job application progress including but not limited to the stages you complete of the recruitment process, records of interviews, interview notes/feedback, assessment feedback, rejection stage, rejection reason and job offer details;

  • We may also collect personal data about you from third parties, such as references supplied by former employers, information from recruitment agencies, employment background check providers and information from criminal records checks. We will seek references from third parties typically only at the point of a job offer to you has been made and will inform you that we are doing so; 

  • We may generate information following your interactions with our staff, consultants, systems, and processes.

How the data is stored

  • All personal data provided, collected, generated, or obtained may be shared with an applicant tracking service, a recruitment platform or external consultants who assist us to manage our recruitment and hiring process.

  • We act appropriately to ensure that all personal data is kept secure, including security measures to prevent data from being accidentally lost, or used or accessed in an unauthorised way.

  • Data will be stored in various places, including on your application record, in HR management files, in an application tracking system and on other IT systems (including email) that we use to help us manage recruitment activities.

  • We limit access to your personal data to those who have a genuine need to access it; the HR consultants and function, the hiring team for the role in question, interviewers/assessment reviewers for the role in question, the Directors, and the managers of the role in question. 

Those processing your personal data will only do so if authorised to do so and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of electronically transmitted data. Any transmission therefore remains at your own risk.

Why does Airport Retail Enterprises (UK) Ltd process personal data?

We have a lawful basis for the collection and processing of your personal data and that is we need to process data to take steps to enter a contract of, or for, employment or services with you. 

We rely on legitimate business interest as the lawful basis on which we collect and use your personal data, specifically in the instances of collecting references and running background checks.

In some cases, we need to process data to ensure that we are complying with our legal obligations. For example, it is required to check a successful applicant's eligibility to work in the UK before employment starts.

We have a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to:

  • manage the recruitment process;

  • to consider your application in respect of other roles both at present and in the future;

  • to communicate with you throughout the process;

  • to enhance any information that we receive from you with information collected, generated, or obtained throughout the recruitment process; 

  • to assess and confirm a candidate's suitability for employment and decide to whom to offer a job;

We may also need to process data from job applicants to respond to and defend against legal claims or to improve the effectiveness and efficiency of our recruitment systems and process.

We may process special categories of data, such as information about ethnic origin, sexual orientation, religion, or belief, for the purposes of monitoring recruitment statistics. 

We may also collect information about whether applicants are disabled to make reasonable adjustments for candidates who have a disability. 

We process such information to carry out our obligations and exercise specific rights in relation to employment.

We may be obliged to seek information about criminal convictions and offences. Where we seek this information, we do so because it is necessary for us to carry out our obligations and exercise specific rights in relation to employment.

We will not use your data for any purpose other than the recruitment exercise for which you have applied.

What are your rights of access, correction, and erasure?

Under the GDPR, you have a number of important rights, including the right to access the personal data we hold about you, and to request corrections or partial/full erasure of your data. We have put in place processes to ensure appropriate compliance with any such request.

It is your right should you choose to exercise it to be able to:

  • access and obtain a copy of your personal data on request and be provided it within 30 days from the date of request;

  • require Airport Retail Enterprises (UK) Ltd to change incorrect or incomplete data in order to correct any inaccuracies in your personal data held by us. To do this you must make an explicit request to us at the specified contact email below, clearly indicating which information needs amendment, along with the correct information to take its place. We will act on personal data correction requests within five working days of receipt of a complete amendment request. We will send a confirmation email to you on resolution of the issue/s;

  • require Airport Retail Enterprises (UK) Ltd to delete or stop processing your data. In order to request a partial or full erasure of your personal data, you must make an explicit request to us at the specified contact email below. In the event you desire a partial erasure, you must clearly indicate which data you would like to be erased. If you do not clearly indicate which data you would like to have erased in partial erasure, we reserve the right to delete all personal data we hold about/on you. We reserve the right to escalate any partial erasure into a full erasure at our discretion. You will be notified of this outcome via email before the erasure if we opt for this escalation. In the event you desire a full erasure you must clearly indicate this on your request. We will act on partial and full erasure requests within five working days of receipt; however, no confirmation email will be sent following completion of the request. Please note: your right to have your personal data erased is not an absolute right, and we reserve the right to refuse such a request, where there is an appropriate legal justification for doing so. For example, we must retain candidate/application data for a period of at least six months following a rejection notice. You will be notified accordingly in the event we are unable to process your data erasure request; 

  • object to the processing of your data where Airport Retail Enterprises (UK) Ltd is relying on its legitimate interests as the legal ground for processing.

If at any point you would like to exercise any of these rights, please contact Derek Parlour, Finance Director, dpl@airportretail.co.uk, with sufficient information for us to be able to identify you in our systems and carry out your request/s.

If you believe that Airport Retail Enterprises (UK) Ltd has not complied with your data protection rights, you can complain to the Information Commissioner.

How we process your data for roles outside of your formal application

From time to time following your initial engagement with our recruitment processes, we may unilaterally decide to consider your application for another role at Airport Retail Enterprises (UK) Ltd. This may occur:

  • at the time of your original application when, following an initial review of your CV, we conclude you would be better suited to a different opportunity currently vacant at Airport Retail Enterprises (UK) Ltd; or

  • at some point after your original application, when we chose to reactivate your status as a candidate for a new opportunity in future.

In either scenario, our recruitment team will inform you of this decision via email, and you will have the opportunity to confirm your interest in the new role or to decline our consideration. Equally, the abovementioned rights of access, correction, and erasure will remain open to you for as long as we hold your personal data.

How long we keep your personal data

We will retain all personal data relating to your engagement/s with our recruitment function for six months from your last interaction with our staff, processes, and/or systems (the date you last accessed our applicant tracking system, the date of the last email you sent to us, the date of your last interview etc. whichever occurs latest). 

In our job application process, you will also have the opportunity to consent to extend this retention period through the act of signing in to your candidate account within our applicant tracking system. If consent is given, in this way, your personal data will be retained for a period of six months from your latest sign in and we may, from time to time, contact you about other opportunities at Airport Retail Enterprises (UK) Ltd throughout that period. If consent is not given, your personal data will be erased after 6 months. 

These retention periods, as well as consent to retain personal data for the extended period, is tracked by the Recruitment team. 

For the purposes of reporting on and improving the effectiveness and efficiency of our recruitment systems and processes, we may retain a handful of personal data points about you (the source of your application, the stage you reached in the process, and the overall reason you were rejected), however, none of these data points are personally traceable to you.

In order to have your personal data deleted ahead of the six-month deadline, you may notify Derek Parlour, Finance Director, dpl@airportretail.co.uk of your desire according to the instructions outlined in the What are your Rights of Access, Correction, and Erasure section above.

Alternatively, you may request to have your personal data deleted from our applicant tracking system ahead of the six-month deadline by completing the appropriate electronic request, available within the system.

If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which your data will be held will be provided to you in a new Employee Privacy Notice.

We may also share your data with our third-party HR Consultants who assist us with our recruitment activity.  We will not share your data with other third parties unless your application for employment is successful and we make you an offer of employment. We will then share your data as follows;

  • with our HR Consultants who assist us in performing the employment contract that we are party to;

  • to process the necessary reference checks and vetting for obtaining an airport ID security pass;

  • to obtain occupational health advice from our occupational health provider;

  • to obtain pre-employment references from other employers;

  • to obtain employment background checks from third-party providers;

  • to obtain necessary criminal records checks from the Disclosure and Barring Service;

  • with our external payroll providers;

  • for the provision of benefits including pension; and

  • for the maintenance of H&S, training, and internal communications platforms.

Airport Retail Enterprises (UK) Ltd will not transfer your data to countries outside the European Economic Area.

How does Airport Retail Enterprises (UK) Ltd protect data?

Airport Retail Enterprises (UK) Ltd takes the security of your data seriously. We have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by authorised employees in the proper performance of their duties. 

What if you do not provide personal data?

You are under no statutory or contractual obligation to provide data to Airport Retail Enterprises (UK) Ltd during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.

Automated decision-making

For clarity ARE (UK) recruitment processes are not based solely on automated decision-making.

How to complain

We hope that we can resolve any query or concern you raise about our use of your personal data, however, if you are not satisfied with our processes or approach, the GDPR gives you the right to file a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, live, or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at http://ico.org.uk/concerns/ or on 0303 123 1113.

You may also be able to claim compensation for damages caused by a breach of the GDPR or DPA. For further information on your rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office.

Contacting Airport Retail Enterprises (UK) Ltd

If you have any questions, queries, or issues relating to our recruitment policies and processes, or how they relate to our adherence to both the GDPR and DPA, then please contact Derek Parlour, Finance Director, dpl@airportretail.co.uk